Contact Us
Have questions, feedback, or need assistance? Reach out to us through any of the contact channels below.
Support Hours & Inquiries
Our support team is dedicated to assisting you with any questions regarding Lipi Converter online tools, character mapping issues, or the upcoming desktop application.
Email Support: Available 24/7. Inquiries sent to support@lipiconverter.com or support@dezpair.com are typically answered within 24 to 48 hours.
Phone Hours: Sunday through Friday, 10:00 AM to 5:00 PM (Nepal Time NPT) via 970-9066427.
Contact & Support FAQ
- How quickly will I receive a response to my email?
- We aim to respond to all emails sent to support@lipiconverter.com or support@dezpair.com within 24 to 48 hours.
- How do I report a font conversion error or missing character?
- Please send an email detailing the input text, selected conversion mode (Unicode to Preeti or Preeti to Unicode), and expected output to our support team so we can update our conversion rules.
- How do I access the Web Application or user login?
- Click the Login button at the top right of any page or visit app.lipiconverter.com.
- Where can I inquire about the Desktop Application?
- For early access, offline setup guidance, or feedback regarding the desktop version, please reach out via email at support@lipiconverter.com.